Case Coordinator Temporary Summer Position

  Wage: $15
  Department: Administrative
. Posted: May 13, 2019
  Location: Forest Hills, NY
  Position Type: Full Time Temp

The Case Coordinator Intern will assist Case Management teams with coordinating provision of Early Intervention therapeutic services to children with developmental delays.

This position is a full time temporary summer position which end at the end of August 2019. Based on performance and managers discretion, along with company availability there is a possibility to move to a full time position at the end of the summer.

Position is Monday - Friday 9:00AM - 5:30PM and will last from start date until the end of August 2019

We believe that all children have potential. We are guided by the mission to support children with special needs to Achieve Beyond their current abilities. We are always striving for continuous improvement by setting goals and measuring performance.

It is the reason we will succeed together.


  • Support therapists and families and ensure that Early Intervention services are provided in accordance with NY State and EI Program rules and regulations
  • Process newly approved service authorizations and provide therapists with necessary information and documentation
  • Help providers establish contact with parents and assist with scheduling of therapy sessions
  • Coordinate with therapists, parents, and Service Coordinators to facilitate timely and consistent provision of services
  • Communicate with pediatricians and medical personnel to obtain prescriptions and medical clearance when needed
  • Follow up with service providers to request and obtain progress reports in a timely manner
  • Conduct parent surveys to ensure parents’ satisfaction with services
  • Document all information that pertains to the child’s Early Intervention services in the case activity log
  • Update the company’s database and ensure it contains accurate information
  • Maintain positive professional relationship with Service Coordinators and service providers
  • Respond to e-mail and phone inquiries from Service Coordinators, therapists, and office staff promptly


  • Knowledge of MS Excel, Word, Outlook/li>
  • Associate’s Degree or some college credits preferred
  • Excellent verbal, written, and interpersonal communication skills /li>
  • Ability to work in a fast-paced environment/li>
  • Fluency in Spanish a plus

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