Front Desk Administrator Jobs in Melville, NY

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Wage: TBD
Department: Administrative
Position Type: Full Time
Mon-Fri 8:30am-5:30pm
4 holidays a year via phone
Location: Melville, New York

Achieve Beyond is a national Pediatric Therapy and Autism Services agency. With offices in New York (Metro area/Long Island, Hudson Valley & Albany), New Jersey, Virginia/DC area, Connecticut, Minnesota, Maryland, Delaware, and California (greater Los Angeles & Orange County, and San Diego). Achieve Beyond provides quality evaluation and therapy services such as special education, autism services, speech, physical, and occupational therapies to children birth through twenty-one years of age via telehealth, in clinic and in homes and the community.

We believe that all children have potential. We are guided by the mission to support children with special needs to Achieve Beyond their current abilities. We are always striving for continuous improvement by setting goals and measuring performance.

It is the reason we will succeed together.

We are looking for a dynamic, professional, and hardworking Front Desk Administrator to join our growing team. This role will work directly with all persons in the Melville office as a point of contact for front desk coverage, calls, mail, faxes, and materials. This role also assists the HR department with various tasks. This role is an in-office position.


  • Basic Reception Duties:
    • Maintain the appearance of the office (kitchen, conference room, etc.) and organize the storage room
    • Open, stamp, and distribute mail every day to the proper departments
    • Answer phones and distribute faxes, UPS, and other deliveries as necessary
    • Maintain postage machine (refill money, troubleshoot, and order ink)
    • Enter tickets to order business cards, name plates, etc.
    • Inform Forest Hills to order toner for copy machines/printers
    • Order Supplies (scan and e-file all paperwork related with supplies)
    • Fix/Call technicians for any malfunction of office equipment
    • Monitor workshop registration and execution
    • Set up conference room for workshops/meetings
    • Subrogation letters
    • Projects assigned by program
  • Records Management:
    • E-filing documents for all departments
    • Be fully cross-trained for hard copy filing documents
    • Child records release
    • E-File therapist documents when received
  • Organization and Distribution of Testing Materials
    • Sign out, accept deposit, and follow up with tests that are out weekly
  • Human Resources/Provider Relations
    • Plan and coordinate office activities
    • New hires office setup
    • Monitor and maintain positive employee morale for office staff and salaried therapists
  • Other Requirements:
    • Additional duties as assigned by supervisor


  • Preferably Associates/Bachelors Degree
  • Prior office experience preferred
  • Bilingual in Spanish for phone conversation
  • MS Office programs, MS Excel experience a plus

Benefits Include:

  • Personal and Sick Time
  • Medical/dental/vision coverage
  • Paid Holidays
  • 401k with matching
  • Short-term, long-term disability, life insurance
  • Employee Recognition Events-and so much more!

*Please note that this role's location is a full-time in office position.

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This job description is subject to change at any time.
Achieve Beyond provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type regarding race, color, religion, age, sex, national origin, disability status, genetics, caregiver status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are an individual with a disability requesting an accommodation for the application process, please contact us for assistance.

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