Thank you!

Thank you for your submission! A member of our Achieve Beyond Team will reach out to you within the next business day. In the meantime, please read our welcome letter to learn more about us and the services we provide, as well as our guidelines for therapy.

Thank you for choosing Achieve Beyond to provide behavioral services for your child! You can be confident that your child is getting the best care individually tailored for their needs by our team of highly qualified providers.

What services do we provide? (click to learn more information)

A little information about our services and policies…

  • Insurance Guidelines: Our program is primarily funded through commercial insurance companies. As such, we need to follow certain regulations specific to each company. This is why we need accurate data and graphs (ABA), re-assessment and progress reports, and to stay within the guidelines of the treatment plan and service hours.
    • If your insurance changes or you change employers, you must notify the office immediately! We will have to get a new authorization and services may be put on hold until a new authorization is secured. If you do not notify us of a change in insurance, you may be required to pay out of pocket for the services.
  • Cancellations: We understand that there are times when you must cancel a session due to illness or emergencies. Cancellations should be made at least 24 hours before your session whenever possible. The therapist should be contacted as soon as possible. Makeups should be scheduled at the convenience of the family and the therapist.
    • Should your child have a contagious illness which consists of, but is not limited to, fever, vomiting, flu, rash, lice, eye infection, strep throat, and/or diarrhea, the scheduled session must be canceled for 24 hours from when the symptoms stopped. Children with open wounds, cuts, sores, and infections should be kept at home and have the sessions cancelled and/or rescheduled. Your therapist will have a copy of the assessment and should be aware of any medical conditions or alerts, if these conditions were noted and documented during the assessment. Please go over this area of the assessment with your therapist to ensure that all your health/medical concerns have been noted.
    • We also ask that during home-based therapy, if a member of the household has a contagious illness, that the therapist is informed prior to the session so that they may use their discretion to determine if the session should occur.
  • Clinic Cancellations: Please be aware that Achieve Beyond has a strict cancellation policy. For cancellations made at least 24 hours before the scheduled session, pending therapist availability, we will try to provide make-ups as soon as possible. However, if it is noticed that there are an excessive amount of cancellations (3 or more within 6 calendar months), your child’s case will be reviewed to see if a discharge is warranted. A “No-Show” is either when a client does not show up for a scheduled appointment (giving no prior notice of absence to the office/therapist) or, when a client notifies office/therapist less than 24 hours before a scheduled appointment. After 3 ‘No Show’ appointments (within 6 calendar months), the child’s case will be reviewed to see if a discharge is warranted.
  • Medications and allergies: If your child has a medical condition or severe allergy that may require immediate medical attention, such as an EpiPen, an adult caregiver must remain on-site while services are being rendered at all times. Medications will never be administered by an Achieve Beyond employee.
  • Session notes: All session notes must be completed with the date and time when you sign. Once you sign a session note, you agree to the times, date, and services listed. It is acceptable to have caretakers sign for the sessions provided, as long as they are over the age of 18 and you signed and returned the informed consent form.
  • Data and Debriefing: We advise therapists to take the last 10-15 minutes of every session to transcribe any data collected into the program book and to plot any data points for that day (for ABA therapists), complete the session note, and debrief the family. This is an integral part of therapy. The therapist will also speak with you about the session during this time.
  • Authorization Periods: Once you receive an authorization, your child is given a certain amount of hours for the specified period. This has been determined by the evaluator/assessor (SLP, OT, PT, or BCBA) who assessed your child, using their clinical judgement based on medical necessity. These hours should be used on a consistent schedule, and do not have anything to do with the school calendar. Makeups should always be brought up to your therapists and administrative staff. Please note that school holidays do not always apply to the clinic. If you would like makeups, but your therapist cannot provide them, please contact the office so we can try to add another therapist to your case.
  • Incident Reporting: When an accident/emergency/injury or other incident occurs, the therapist will complete a Special Incident Report Form within 24 hours of the incident and submit it to the office. Additional notification may be required for certain funding sources. Documentation of any such incident will be kept at the office in the client’s confidential file.
  • Mandated Reporting: Achieve Beyond staff members are mandated reporters and are required by law to immediately report any indications of suspected child abuse and/or neglect before, during, or after the course of any session.

In-Home Services:

  • Achieve Beyond therapists are encouraged to use toys and materials within the child’s natural environment and not to bring materials. If your child is not motivated by his or her toys because (s)he has free access to them, it may help to designate certain “special” toys for use with the BT only. Materials for the Behavior Intervention Plan (BIP) should be purchased by the family and not the behavior therapist.
  • A parent or guardian over the age of 18 must be present in the home for the entire duration of the session.
  • Achieve Beyond will never be able to drive your child.
  • We request a designated area for therapy to be conducted in your home. The area should contain a table and chairs and the necessary learning materials that will be communicated by your BCBA. Due to the nature of teaching through motivation, we also ask that you have all preferred items/activities readily available for the therapist to use in order to teach using positive reinforcement.
  • We want to make the therapeutic environment comfortable for all involved. Your provider will communicate with you regarding any temperature changes, distraction level, or any other possible factors that can contribute to the most appropriate learning environment.

In-Clinic Services:

  • Achieve Beyond will provide the necessary learning materials for your child within our clinic setting. We require that any edible reinforcers are brought in by the families. If your child is scheduled to stay throughout the day (e.g., morning through late afternoon), it is mandatory that you provide a packed lunch and drink for your child.
  • Upon arrival to the clinic you must sign in and wait in the waiting room until a clinician greets you. Children must attended to by a parent/guardian when they are not in session.
  • Children attending the clinic must be fully clothed and wearing shoes (shoes/socks may be removed at the request of the therapist while accessing gym equipment).
  • Parents are allowed in designated areas only, in order to be in compliance with the Health Insurance Portability and Accountability Act (HIPAA). These areas include the lobby, waiting room, and clinic rooms (when accompanied by staff).

We are so honored you are choosing Achieve Beyond, and will do our very best to help your child achieve beyond their potential! If you have any questions or concerns at all, please speak with your therapist and if they cannot assist you, please contact our office!