Receptionist - Bilingual Spanish (NYC) - Achieve Beyond

Receptionist – Bilingual Spanish (NYC)

Forest Hills, NY

We are looking for a highly organized and detail oriented Front Desk Receptionist to join our growing team. The receptionist will deliver exceptional customer service assistance and serve as a point of contact for front desk coverage, incoming phone calls, incoming and outgoing mail and faxes in our Forest Hills office.

Founded in 1995, Achieve Beyond nationally meets the needs of children by providing the highest quality of pediatric therapy and autism services. Our providers and administrative staff are dedicated to our mission of helping children and families and we are looking for smart, innovative, and driven candidates to join our team. Achieve Beyond is centered around our culture of collaboration and support to ensure our services are of the highest quality and adhere to our strong ethical standards.

We believe that all children have potential.  We are guided by the mission to support children with special needs to Achieve Beyond their current abilities.  We are always striving for continuous improvement by setting goals and measuring performance.  It is the reason we will succeed together. 

Wage:
$18
Department:
Administrative
Location:
NYC, NY
Know The Perfect Candidate?
Interested?

If interested in this role, please take our 7-minute survey in addition to submitting your application:

Benefits Include:
  • Comprehensive medical, dental, and vision coverage, and 401 with employer match
  • Short- and long-term disability coverage as well as life, flex spending, and commuter benefits
  • Paid time off, sick time, and holiday pay
  • Various Employee Discounts on Entertainment and Equipment
  • Educational reimbursement and referral bonuses
  • Structured initial training
  • Monthly administrative events and so much more! 
Responsibilities:
  • Greets, welcomes, and directs visitors
  • Manages high volume of phone calls and routes to appropriate parties
  • Distributes incoming mail, faxes, and deliveries to appropriate department/staff
  • Uses postage machine to stamp outgoing mail
  • Manages live chat website inquiry
  • Files provider workshop certificates in their database file
  • Organizes and distributes testing materials as needed
  • Mails and files Insurance Subrogation letters
  • Assists Office Manager with processing of NYEIS Notifications
  • Manages the lobby area and keeps it organized and clean
  • Maintains appearance and cleanliness of the office (kitchen, reception area, conference rooms, etc.)
  • Communicates any known office related issues to the Office Manager to ensure they are resolved in a timely fashion
  • Maintains health-related procedures, such as daily cleaning, scanning of cleaning logs, managing of PPE stock, etc.
  • Three holidays per year will be responsible for answering phones from home (July 4th, Memorial Day and Labor Day) and on early dismissal days covering the front desk operations until the end of business day
  • Other duties as assigned by supervisor.
Requirements:
  • Bilingual Spanish required
  • Knowledge on MS Office programs and Outlook
  • Ability to work on major holidays
  • Flexibility in terms of work hours (early mornings and/or evenings)
Physical Requirements:
  • Occasionally ascends/descends stairs going to, while at, or leaving work location or facilities traveled to for work events.
  • Occasionally moving and/or lifting objects at work weighing up to 20 pounds such as files or copy paper.
  • Must be able to remain in a stationary position for prolonged periods of time up to 90% of the work day working on a computer/electronic device.
  • The ability to observe details at close range (within a few feet of the observer).
  • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.